"Imaging, Charing Cross Hospital"

About: Charing Cross Hospital

I arrived at 7:50 for a 8:05 MRI scan appointment on 8/12/14.

Unfortunately I came to the wrong hospital, Charing Cross instead of Hammersmith (I saw a consultant at Charing X and assumed the same hospital for the scan).

The receptionist in the Imaging department explained my error as well as pointing out that I could not make the original appointment at Hammersmith on time.

As I was leaving the country on holiday the following day, they set about making sure that the scan was carried out at one of the two hospitals that day.

This was carried out at Charing X and I was out of the hospital by 8:50.

Thank you for first class service and empathy.

Robert Robinson

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