"Excellent care on SEAU Lincoln Hospital"

About: Lincoln County Hospital

(as the patient),

I was sent to SEAU by my gp. As I arrived I understood that this is a very busy ward and the nurses all do an amazing job keeping patients happy at a difficult time as being in hospital effects people in different ways. I get very anxious as I have been in and out of hospital many times over the years but I found Junior Sister Natalie made me feel relaxed and fully explained everything to me and each staff member I spoke to were all honest and helpful.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Bex81,

Thank you so much for taking the time to post this lovely story. The comments were fantastic and very much appreciated.

It is good to hear that the important aspects of care such as understanding and compassion were felt by the patient as we appreciate being admitted to hospital can be an anxious time.

I am very proud of the team and the work they do every day and I will ensure Natalie has a copy of the comments for her professional portfolio.

Kindest Regards

Kate Belton – Ward Sister - SEAU