"The ward was very clean But found ..."

About: Royal Stoke University Hospital

(as a relative),

What I liked

The ward was very clean But found the ward to be quite chilly. Could be warmer for the patients having to sit around waiting for hours.

What could be improved

I have found from the unpleasant experience on a visit with my daughter recently that the waiting time...2 hours 45 minutes at the Assessment ward at the Maternity Unit at the City General is totally unacceptable.

Nothing has change at all or improved since the new unit was opened. Keeping pregnant ladies waiting in the waiting area for these lengths of time is nothing short of outrageous.

New Unit same old attitude ! No improvement on these procedures whatsoever,

If they are short staffed then they should do something about it.

This must be the worst ward in the entire hospital for keeping patients waiting. It is an absolute disgrace !

Anything else?

I do not know how babies can be saved if something is wrong when the mother is sitting in the waiting area for hours after they have come in because they think something is wrong with the baby and they need to be seen as soon as possible.

Story from NHS Choices

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