"The ward was very clean But found ..."
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
What I liked
The ward was very clean But found the ward to be quite chilly. Could be warmer for the patients having to sit around waiting for hours.
What could be improved
I have found from the unpleasant experience on a visit with my daughter recently that the waiting time...2 hours 45 minutes at the Assessment ward at the Maternity Unit at the City General is totally unacceptable.
Nothing has change at all or improved since the new unit was opened. Keeping pregnant ladies waiting in the waiting area for these lengths of time is nothing short of outrageous.
New Unit same old attitude ! No improvement on these procedures whatsoever,
If they are short staffed then they should do something about it.
This must be the worst ward in the entire hospital for keeping patients waiting. It is an absolute disgrace !
I do not know how babies can be saved if something is wrong when the mother is sitting in the waiting area for hours after they have come in because they think something is wrong with the baby and they need to be seen as soon as possible.