I have had two recent visits to the hospital, one for an ablation procedure and 3 weeks later to A&E for extreme tachycardia. Both occasions I have impressed with the professionalism mixed with courtesy and friendliness. My treatment was exemplary on both visits. A&E wait only 10 minutes, brilliant.
My only gripe was noisy visitors in ambulatory care, bad language and patient use of mobile phone until 4 am. If some thought could be given to control of this it would be appreciated. Thank you QEHB.