"a disgrace"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

Sunday night half 6 at night, came along to the urgent care unit and was told there was 1 and half hour wait. 3 half hours later still not seen by the doc.

At one point no one was seen by a doctor for an hour. If they actually stopped pouncing about in between patients they would get a lot more done.

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Responses

Response from Queen Elizabeth I I Hospital

We're really sorry that you had these problems Lee - if it would help, we are happy to put you in touch with the lead nurses who manage the service so that you can share your conerns with them.

If that is something you would be willing to do, then just email us at generalenquiries.enh-tr@nhs.net.

If not then thanks for letting us know - your comments will be fed back to the team.

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