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Excellent care

Story from nhs.uk

"Excellent care"

About: Frimley Park Hospital (Frimley)

Whilst staying locally I was taken ill. I rang NHS 111 and was advised by the on call doctor to go to hospital at once. From our arrival in ED and later my admittance to first SADU and later F7 I was treated with the upmost kindness and respect..

A special thank you to the sister on SADU ward who took the time to explain my treatment again to my husband and I after seeing the consultant and staff nurse who always had a smile and was so kind to me.

My treatment will be on going at my local hospital/clinic when I return home.

Thank you to all the staff.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 22/02/2016 at 10:26
Published on nhs.uk on 23/02/2016 at 01:31

Dear Jan74

Thank you for taking your time to leave feedback on your recent unplanned trip to Frimley Park.

I am pleased to read that it was a positive experience for you despite the circumstances.

We have a great team who do their best every day to treat patients as though it were a member of their family in front of them.

Feedback like yours makes it all worthwhile.

Thank you for thinking of us

Best wishes for a speedy recovery

Claire Marshall

Head of Patient Experience

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