"Nearly 7 weeks since MRI and have had no results"

About: West Middlesex University Hospital

I attended an MRI appointment on January 2nd, and it is now February 19th. I have received no correspondence since my appointment despite chasing numerous times I am consistently fobbed off about backlogs etc. I do understand the high volume of work for the department but I really think 7 weeks since my scan is way too long to leave a patient waiting for the results. Even in the most likely scenario that it's because the results are fine and therefore there is no immediate urgency, I obviously was referred for an MRI for a reason, and should receive the results in a more acceptable timeframe.

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Responses

Response from West Middlesex University Hospital

Dear Rachel, we are sorry to hear about your experiences and have notified our Head of Imaging. If you would like to contact pals.service@wmuh.nhs.uk / 020 8321 6261 and we can contact you directly regarding this issue.