"Key-hole surgery procedure"

I received an assessment appointment within 3 weeks of my GP referring me and a day care appointment for the procedure within a further month.

Appointment were always prompt with minimum wait.

Staff, both medical and non-medical, were always courteous and clear.

The treatment was carried out exactly as explained and without any delays. In all I think it took 4/5 hours. Discomfort to the shoulder was a good deal less than I had been led to expect, I did not require pain-killers but a feeling of nausea last longer than expected.

I can say from my experience that the Boston a West Hospital provides an excellent service for the procedure that I had.

Thank you to all the staff who helped me.

Story from NHS Choices

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Responses

Response from Boston NHS Treatment Centre

Thank you for your great feedback, we have shared your comments with the staff.

We are pleased to hear that your appointments were prompt, with minimum wait and you felt that your treatment was fully explained. We wish you all the best for your recovery.

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