"Delays in haematology clinic"

About: Tameside General Hospital / Clinical haematology

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them. They said…

I waited 2 hours for a blood test because 2 haematology clinics were being held when there is usually only one at a time. One member of staff was missing to add to the problem.

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Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust

We are sorry you have had to raise this with healthwatch but without the specific knowledge of when this occurred it is difficult to comment why you had to wait a long time.

Waits in areas do happen for various reasons. However the staff should keep you updated and informed.

I have passed these comments onto the department to ensure they communicate with patients and relatives.