"Waiting time for my childs operation date"

About: John Radcliffe Hospital

My little boy of 2 years old had an appointment with an Ent consultant on the 8th Of December 2015 where he was told he would need an operation to remove his Adenoids out.He also had a hearing test which was discovered he has glue ear so he may also need Gromits. after waiting a couple of months I decided to give them a call see if they could give me a date for his operation. which I have been told it could be June which I am not happy about as he struggles sleeping at night as he cant breath properly.

I was meant to believe that your treatment should take place within 18 weeks of your 1st appointment with Consultant could someone please advise. Normally this would not bother me but see my little boy suffer is not fair on him.

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Responses

Response from John Radcliffe Hospital

Thank you for your comments regarding your son's operation date.

I am very sorry for this delay.

Please be assured that your feedback will be passed onto the Service Managers responsible for Ear, Nose and Throat. We would welcome the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk and a Complaints Co-ordinator will be happy to discuss the complaint process with you.

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