"sinus operation"

About: Eastbourne District General Hospital

From arrival in the littleton admission ward,into the theatre and the post operative ward.Throughout all of these departments,I felt safe,fully informed and treated very well indeed.The fact that my operation was successful made the whole experience a relaxed and enjoyable(in so far as an operation can be)experience.All the staff I made contact with during the process,did their jobs very well,and made me feel relaxed and secure,not least the porter who kindly wheeled me to the front entrance, for my lift home,after the days events.I was offered refreshments after the operation and given every comfort.To all the staff I met Tuesday 28th december 2015,thank-you all very much,from the operating team and nursing staff,to the hospital in general for such good practice.All of you made me feel confident and unafraid,which from a patients point of view is probably the most important thing.Thank-you all once again.

Story from NHS Choices

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Response from Eastbourne District General Hospital

Dear Mr Webster

We're pleased to read that you were happy with your experience on Littleton/Admission ward at Eastbourne DGH from start to finish.

As a Trust, we always aim to provide high quality care and service to all our patients, and it's clear from your posting, that this is what you received.

Please be assured that we share all comments with staff.

They will be especially pleased to know that you felt 'confident and unafraid'

We send you our best wishes and we're glad that your operation was sucessful.