"Abrupt receptionist endoscopy unit"
About: Royal Bournemouth General Hospital / General surgery Royal Bournemouth General Hospital General surgery BH7 7DW
Posted by jeremiah (as ),
One morning recently I attended this dept. for an endoscope. This was one of many treatments that I have had over the past year and once again I experienced the very highest standards of patient care. The doctors and nurses could not have done more to reassure and put me at my ease.
However I think that you should be aware that the receptionist on this occasion could at best be described as abrupt which was quite a shock after the friendliness that I have previously experienced and I do feel that her attitude could unsettle a nervous patient attending for the first time.