"Coil removal"

Removal off coil. On a Saturday waiting time was good . Assistant that took info as first time I have visited, polite and caring . Although commented about cost of my coil as using it as a hormone help was a surprise I got one let alone four! Did point out I have a tendency to pass out and have a dipped womb. After much shoving and hardly anytime spent trying to retrieve my marina coil sent packing back to my doctor who doesn't remove coils anymore!!!what an unpleasant experience . And told my doctors are lazy Service with a smile .

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Responses

Response from Canvey Island Long Road Clinic

Dear Madam,

I am sorry for the time taken to respond to your review, it has only recently come to our attention that you have not received a response.

Please contact Theresa Garagorri, Quality Risk Advisor, Quality & Patient Safety Team, NE London Foundation Trust by email theresa.garagorri@nelft.nhs.uk; or telephone: 0300 555 1201 x66671 who will be able to forward your compliment/concern to the right department'.

Regards,

Patient Involvement Team

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