"Waiting times are a disgrace"

About: Royal Orthopaedic Hospital

I have always had a pleasant experience in outpatients with the surgeon. The hospital is clean and in a good condition.

However, I have been waiting 26 weeks for an operation. This to me isn't good enough. The secretary has even said they can't even indicate when my operation will be! I will be exercising my right to treatment within 18 weeks. Members of staff fail to see that it is someone's life on hold as they wait for major surgery.

Story from NHS Choices

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Responses

Response from Lisa Kealey, Public and Patient Relations Manager, Patient Experience Team, Royal Orthopaedic Hospital NHS Foundation Trust

I am sorry to hear that you are waiting for your surgery date. Can I ask that you contact me on 0121 685 4226 to see if there is anything I can do to assist you?

Kind Regards

Lisa Kealey

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