"Extremely unpleasant GP"

Have never been here before and attended today 8/2/16 as unable to get appointment with my own GP.

When it was my turn to been seen I had the misfortune to be treated by a very abrupt unpleasant GP with little empathy for their patient.

For example,

I asked where they would like me to sit only to be met with a sarcastic "guess"....

The GP then spoke to me like I was an idiot telling me to look things up when I asked the GP to explain their diagnosis.

Felt humiliated and belittled and glad that I do not have to work with the GP. Unbelievably rude to the extent that I have done this review.

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Responses

Response from West Lancs Health Centre

Thank you for telling us about your concerns. We will need more information to conduct a thorough investigation. Please contact our Patient Experience and Complaints team at soh-tr.complaints@nhs.net or telephone 01704 704958 between 10am and 4pm, weekdays. You may leave a message at all other times.

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