"Excellent care provided at St George's"

About: St George's Healthcare NHS Trust

I very recently needed an urgent appointment at the breast surgery outpatient department/Rose Centre.

I cannot praise the staff highly enough. I was treated with courtesy, kindness, and given any information that I requested with regard to my treatment, with extreme sensitivity. I came away feeling exceedingly confident in the staff and my future care at your excellent hospital.

However, on the same day, and as I had another 'problem' it was suggested that I visit the Lanesborough Wing.

Again the staff were wonderful.

One particular member of staff pulled out all stops to get me an almost immediate appointment, after I had been let down administratively very badly at my local hospital.

It doesn't matter how good the staff are if the admin does not back this up - as in the case of my local hospital.

Again St George's scored very highly on this.

Well done St George's.

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Responses

Response from St George's Healthcare NHS Trust

Thank you for taking the time to post positive feedback about your experience at St George’s Hospital. Your kind words of appreciation about the way staff treated you will be sent to the managers of the service.

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