About: Berkshire Healthcare NHS Foundation Trust Berkshire Healthcare NHS Foundation Trust Bracknell RG12 1BQ
My daughter had stash so we called 111
After two further calls we were given an appointment for the out of hours clinic in the maternity ward. Wait time was 1 hour and 50 minutes
We arrive on time for the appointment and are then told that we would be seen in approx 1h 30 despite being given an appointment time.
The waiting area was dirty, messy and the receptionist had no idea what was going on with the delays.
We chose to take my daughter home as it was so disgusting we felt it would only make her more sick.
a 3 1/2 hour wait for a 9 month old baby to be seen is not acceptable.