"Review of the medical staff ent ward 19"

About: Leicester Royal Infirmary

My daughter had her op in ent on the 2nd of Feb. I would just like to leave a review of the medical staff who were in every way excellent. The doctors gave very clear explanations and were very friendly and the nurses and the porters were just amazing, chatty and helpful and so reassuring. My daughter and ourselves as parents were very much looked after.

Though the system is clearly failing with appointments being cancelled all over the place and constant bed shortages and delays the medical staff cannot be faulted, they excel themselves.

Thanks to all the staff we dealt with on ward 19 2nd-3rd Feb, you were amazing.

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Response from Leicester Royal Infirmary

Dear reviewer,

Thank you for taking the time to post your comment.

We are really pleased to hear how well your daughter has been cared for by our ENT team at the Royal Infirmary. Your feedback is much appreciated and has been shared with the relevant team. We hope your daughter has recovered well from her operation.

Kind regards,

Communications team,

Leicester's Hospitals

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