About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
I staggered into A&E with a nightmare headache and was whisked off straight away (despite a long advertised waiting time) to be examined by a consultant within 5 minutes, CT scan about 10 mins later, plus all sorts of blood tests, ECG etc. Staff were very kind & reassuring (I was in a lot of pain and seriously worried). I was moved to the majors bay and then to the AMU, and in total had 5 consultations with various doctors. They explained things clearly and patiently and gave the impression that they had plenty of time to talk, listen and answer my questions (although I'm sure they were very busy). I had a rather unpleasant procedure, but was treated very gently. Even though I was in no fit state to worry about whether bits of my body were hanging out, everyone took great care to preserve my modesty. Later in the day, when things had calmed down, I had a lovely meal and they came round with tea and coffee for my husband too. I was very impressed with the professionalism and competence of the medical staff and the caring attitude of the nurses, porters, cleaners and catering staff I met: what a great team!