"paediatric A and E on 20.9.15"

About: West Middlesex University Hospital

Such a great service.

We turned up with our 13 month old grandson after a head injury.

We were seen immediately, passed to the Paediatric section and then reviewed for four hours.

The whole staff group were friendly, informative and appropriately cautious over his care.

The little play room where we had to spend time was a real help and what was best was that treatment plans were explained clearly.

It enabled my daughter and I to help him through the time in hospital, which could have been really difficult.

Thank you so much.

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Responses

Response from West Middlesex University Hospital

Dear Joanna. Thank you for taking the time to provide us with your feedback. We are pleased to hear of your positive experience and have passed on your kind comments to the relevant team, who will really appreciate them. Hope your grandson has made a speedy recovery.