About: Royal Berkshire Hospital

They never dealt with a complaint from September 2014. They just refused to cover any relevant points. I have phonesd the trust no answer, I have written to PALS no answer.

Is anything going to be done?

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Response from Royal Berkshire Hospital

We are very sorry to hear you are unhappy with our complaints service. We don't appear to have any record of a complaint from you regarding a hospital visit in September 2014. If you could contact our Patient Relations Department on 0118 322 8338 or email talktous@royalberkshire.nhs.uk to provide further details, we will be able to investigate further.

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