About: The James Cook University Hospital

I have recently come under the care of the Professor and their team. I wish to thank the Professor and their Registrar for their excellent care. Although I am a qualified staff nurse they have never presumed my knowledge about my diagnosis and treatment options. They have managed my care completely and I feel safe in their hands. The outpatient reception staff are always friendly. I was also pleased to be asked to use the hand gel when entering the department.

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Response from The James Cook University Hospital

Good morning Thank you for your feedback, regarding the care and treatment you are currently receiving from the Endocrinology Department at The James Cook University Hospital. It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us. I shall certainly forward your kind words to the Professor and his staff, who I am sure will be very pleased to read them. With best wishes Miss Helen Newman Patient Safety Specialist, Incidents & Complaints.