"Fantastic Care"

About: Perth Royal Infirmary / Gynaecology

(as the patient),

I honestly can't thank the Nurses and Doctors at Perth Royal Infirmary Gynaecology unit enough for their care and compassion during my visit. I have luckily never had a stay in hospital before this visit so I had been initially apprehensive but the nurses soon eased my worries when I entered the ward. The staff were very attentive, efficient and friendly.

Even though I quite suddenly required more treatment than I had initially expected, I felt very reassured by the nurses and doctors throughout the whole experience. If it hadn't been for their professionalism and compassion, I would have felt frightened by the change in the situation.

They kept me informed about everything that was going to happen and treated me with exceptional kindness. There was one nurse in particular (I am sorry I can't remember her name) who was with me throughout and was absolutely fantastic, thank you!

Once again, thank you all for the outstanding care you showed me this week, what a great team.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside

Please accept my sincere apologies for the delay in responding to your feedback. I was delighted to hear of the outstanding care you received while a patient within the Gynaecology Unit at Perth Royal Infirmary. It is great for staff to hear positive things about the service they provide and this has been shared with the Team.

I am grateful to you for taking the time to share you experience and hope you a recovering well.

Kind regards.

Alison Moss

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