"1 and half hour wait for outpatient appointment."

About: University Hospital (Coventry)

my appointment was for 3.45pm at the fracture clinic.

i came from rugby, to coventry.

i was so fed up from waiting , that i felt numb and almost tearful with anger.

Not one staff member could even say sorry. noone offered a drink, radio, or a magazine. staring at a wall for 90 minutes isn't acceptable. i arrived on time .

Story from NHS Choices

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