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"Excellent service"

About: University Hospital Wishaw

(as the patient),

I had an appointment today at the Breast clinic in Wishaw General. I cannot fully recall the doctors name but I'm sure her first name with Kathleen. She had a warm and welcoming manner which made me feel at ease, she had a reassuring smile and sound knowledge and gave me lots of self help advice. The doctor was very polite and I left feeling very happy. I hope this gets passed on to her as she definitely deserves the recognition.

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Responses

Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 8 years ago
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 04/02/2016 at 15:42
Published on Care Opinion at 16:26


Dear KB1991,

Thank you for taking the time to feedback on the care you recieved, I am glad that you were made to feel at ease and reassured at what must have been a worrying and stressful time for you. I will definately pass on your comments.

regards

Pauline

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