"Excellent service"

About: Wishaw General Hospital

(as the patient),

I had an appointment today at the Breast clinic in Wishaw General. I cannot fully recall the doctors name but I'm sure her first name with Kathleen. She had a warm and welcoming manner which made me feel at ease, she had a reassuring smile and sound knowledge and gave me lots of self help advice. The doctor was very polite and I left feeling very happy. I hope this gets passed on to her as she definitely deserves the recognition.

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Responses

Response from Pauline Warnock, Service Manager, Anaesthetics, General Surgery, Endoscopy, Chronic Pain Services, Wishaw General Hospital

Dear KB1991,

Thank you for taking the time to feedback on the care you recieved, I am glad that you were made to feel at ease and reassured at what must have been a worrying and stressful time for you. I will definately pass on your comments.

regards

Pauline

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