"If your'e old and need a hosital - don't bother..."

About: Queen's Hospital (Romford)

An elderly relative of mine was admitted to Queens hospital on 22nd Jan 2016 having previously been at the hospital on the night of the 21/22nd but sent home with anti-biotics.

This post is dated 31st Jan and as yet no diagnosis has been forthcoming ( 10 days and counting ) for several reasons


There seems to be a shortage of doctors for the weekend ( and this is the second weekend we have experienced )


Technicians don't appear to be on duty at the weekend either.


The truth is hard to prize out of staff


It's taken my family a week to get a scan carried out ! A&E take priority - that I understand - but a week ?

Unless my family were there to feed my relative - that person would starve - and the wards are so warm that fluids are vital - but as I state - unless we are there our relative would dehydrate as well - other people aren't so lucky.

Food is left at the end of the bed or out of reach - a problem if we were not there.

As stated above there has been no diagnosis - there has also been no treatment ( apart from a saline drip ) in this time as well. As the title suggests - if you are elderly - steer clear of Queens - you won't get much treatment if any !!

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Response from Queen's Hospital

Thank you for taking the time to make us aware of your experience. I was very sorry to read of the concerns that you have raised. I would like to be able to resolve your concerns about your family member and would encourage you to contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can. They can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Dr Nadeem Moghal

Medical Director

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