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Very Very Pleased

Story from nhs.uk

"Very Very Pleased"

About: West Middlesex University Hospital

l would like to extend my deepest deepest thanks to all the Drs, nurses and staff, for all

their help, and dedicated care that my nephew recieved on a visit to your hospital, on Saturday 23rd January 2016.

Even though we had to wait a long while, for my nephew to recieve his treatment, yor nurses, Gps

Doctors and all staff, presented courteous, polite, sympathetic service.

They explained everything in great depth, and spoke very slowly, so that we could understand fully, what was going on. The liason the nurse had on the ward to hospitals in other places assistance was excellant. Even though we had to wait a long while for updates, the information was positive, and very understandable. We were all

made to feel perfectly at ease. For this we thank you all very very sincerely.

l would suggest that vending machines be placed in each ward for visitors, and sandwich machines, for any long wait that may take place.Many Thanks.

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Responses

Response from West Middlesex University Hospital 8 years ago
West Middlesex University Hospital

Submitted on 05/02/2016 at 16:21
Published on nhs.uk on 06/02/2016 at 01:30

Dear Chrissy, thank you for the lovely feedback. Your kind words have been passed on to the surgical team who will really appreciate reading them. Hope your nephew is recovering well.

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