"Cleanliness of the hospital Caring ..."

About: Queen's Hospital (Romford)

(as the patient),

What I liked

Cleanliness of the hospital

Caring attitude of medical staff

Efficient processes

Expertise of medical staff

What could be improved

Administrative procedures - lost notes / outpatient appointment times running over an hour late

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››