About: Royal Blackburn Hospital

I felt extremely embarrassed and nervous about the procedure, however the staff were amazing and put me at ease. I can not thank them enough for there care.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your procedure at Royal Blackburn Hospital and thank you for taking the time to do so.

We are really pleased you were happy with the care provided and that the staff put you at ease.

We will make sure that your comments are passed onto the team who will be delighted to hear that your experience with us was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk.

Once again many thanks for commenting and best wishes.

Melissa Almond - Patient Experience Facilitator

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