"NHS at its best"

About: Newark Hospital

I had cause to attend the Minor Injuries Unit on Sunday 17th January with a suspected fractured right wrist following a fall on the ice the previous day.

The service and care were first class and a tribute to the NHS at its best.

Quick, professional, and courteous attention from knowledgeable, helpful and friendly staff.

All the staff deserve recognition - reception, medical, radiography and nursing, but I must single out the nursing care in particular as being exceptional.

A really good example of how the NHS is most of the time.

Sadly, the media and many politicians only focus on the 5% of cases where there is a problem, not the 95% that go according to plan.

Well done - and 'thank you'.

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Responses

Response from Newark Hospital

Thank you for your feedback.

We will ensure that this is passed to the Department Managers and Matron to escalate to their teams.

Kind regards

Patient Experience Department

Newark Hospital

01636 685692 (direct dial)

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