"Efficient and professional"

About: Royal Bolton Hospital

Came for MRI on a Saturday I was attended to way before my scheduled appointment and the staff were caring and effective- I was home before the real start of my appointment- I also had excellent experience in ENT clinic on news years eve - although the receptionist was very surly and unhelpful drinking coffee and ignoring us - the consultant was ready to see me and the receptionist had not even booked me in as they said I was early - the consultant said I was on time and the receptionist needed to get my notes and get into see the consultant!

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Response from Royal Bolton Hospital

We're pleased to hear that you were happy with your experiences in radiology and ENT, but concerned to read what you have said about the receptionist. This has been forwarded to relevant managers.

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