"Just Thank you"

About: Darent Valley Hospital

I visited the EPU due to some spotting. I was told I had to wait a week and get another one in a week. I was given all the information necessary and was treated with patience and care. Unfortunately at my second us I had bad news. I was given all the information and everything was explained very well and simply enough that we could make a decision then and there. I went back to the early pregnancy unit 2 days after having opted for the surgery. I was treated with respect and care all through out the procedure. The staff ar both the EPU and the theatre were responsible and didn't loose their smile and good humour. I am nothing but thankfully for the treatment I got. The treatment was personalised and I never felt like I was Just another patient. Even my husband got offered a cup of tea!! Make sure you don't loose the wonderful staff you have. Even though I was going through a sad situation I left the hospital feeling happy and at peace having had the best possible treatment. Thank you so much for everything.

Story from NHS Choices

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Responses

Response from Darent Valley Hospital

Dear Sofia

We were so sorry to read of your sad outcome however, reassured that our staff cared for both so well, at such a difficult time in your lives. Reading that our staff treated you with such care and compassion makes us very proud and we have passed on your kind words to both EPU and Theatres.

With best wishes

The Communications Team

Darent Valley Hospital

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