"Fantastic Care"

About: Blackpool Victoria Hospital

I had an overnight stay on the delivery suite at 37 weeks pregnant due to chest pains and breathlessness. I had been unsure about whether I should go to the hospital but the reassurance and care I received from all the staff I saw really was first class. The doctors were very thorough in their investigations before ruling out anything serious, and kept me well informed as to what they were testing and why, and letting me know all the results very quickly. The midwives were fantastic. What a great team of people who demonstrated genuine care at all times. A particular thank you to the nurses who looked after me and made me feel very comfortable. You are a credit to the hospital and the NHS. I will be back at the delivery suite next week for my planned c section and have every faith that the care I will receive will once again be fantastic. I didn't see too much of the facilities but from what I did see, they are modern, clean and comfortable. Thank you very much!

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Responses

Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Pauline

Thank you for taking the time to post your experience on the Delivery Suite when you had to stay overnight. It is always great to hear such positive comments around the care and treatment Blackpool Teaching Hospitals have been able to deliver.

I will share your comments with the respective teams who I am sure will be delighted to receive your appreciation.

Thank you once more for taking the time to post and I hope that your recovery continues.

Andrew

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