"Renal colic sufferer on waiting list"
About: Freeman Hospital Freeman Hospital Newcastle Upon Tyne NE7 7DN
I have suffered from renal colic since April 2015. After a referral from my doctor I have had a number of operations and appointments from March last year. The initial checks for cancer were done reasonably quickly and I never had to chase up an appointment. Since being told in May 2015 that I did not have cancer I have had to constantly chase up subsequent appointments. I am now waiting for an appointment to see a nephrologist.
I was told that I would be referred to a nephrologist at the beginning of October 2015 and again on 3rd December 2015. I rang renal services today and they have advised that they did not receive the paperwork in their department. After looking at a database they saw a letter which referred me but was not in the format of a referral. They said they would photocopy it and action it. I now have to wait for a letter advising me of my appointment. The member of staff also advised that the next available appointment was in March 2016.
I have suffered from renal colic most of the time since April 2015. Currently, I am passing many stones every 7 to 10 days.
I have several types of painkillers including codeine and morphine. The latter two I have to take regularly. This is very painful and I can not take this pain anymore. To be told that there are no appointments before March I find is unreasonable given that I was told I would be referred in October 2015 and then again on 3rd December 2015. The transferring of paperwork between urology and renal services is not working as it should. If I had not chased up my appointment I know I would still be waiting in vain.
It is disappointing that I will have to suffer more pain before I am seen. I need help to stop these stones from forming and I don't know who else can help me.
If anyone knows of anywhere else I can get help please let me know.