"I wish to pass on my heartfelt appreciation to all the staff"

About: Royal Infirmary of Edinburgh at Little France Royal Infirmary of Edinburgh at Little France / Cardiology

(as the patient),

I was admitted to st johns hospital livingston on 16th December after being diagnosed as having had a heart attack.

During the initial assessment stage I was treated with care and consideration and made to feel as relaxed as possible given the circumstances! I was transferred to Edinburgh royal infirmary on 18th December for angiogram and stent, ward 103. My treatment from beginning to end was professional, compassionate and in every way reassuring. I was kept informed and given all relevant information for me to make a rational decision before consenting to the procedure. I wish to pass on my heartfelt [humour] appreciation to all the staff especially an exceptional male nurse; and person and the main consultant I spoke to who exudes calm, wisdom and confidence. These are the people most deserving of the public's support and admiration in today's society.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear JAMES R,

Thank you so much for taking the time to share your recent experiences whilst in hospital, both at St John's (StJ) and at the Royal Infirmary of Edinburgh (RIE). I was delighted to read your post and how you were treated with kindness and compassion by the staff at what must have been a difficult time for you and your family.

I have passed on your feedback to the teams at StJ and RIE and l am sure they will be delighted to read of your experiences and this lovely feedback and we wish you well with your continued recovery.

Kind regards

Jeannette

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