"Random acts of kindness"
About: Royal Aberdeen Children's Hospital Royal Aberdeen Children's Hospital Aberdeen AB25 2ZG
Posted by Simple observer (as ),
Patient turned up with child two days early to outpatient appointment.
Instead of turning patient around and facing the journey home the consultant and nurse quite simply spoke to and fitted the family in to avoid further journey resulting in an over run of existing clinic requiring nurse and consultant to stay later.
Not a bad word, not a question asked just straight up excellent patient care at the expense of time and good will of staff involved.