"Diabetic retinopathy"

About: Hull Royal Infirmary

I am a bit disappointed to see so many negative comments. My own experience is just the opposite. Despite being a very busy place, all the staff are warm, welcoming, and highly professional. I have been treated with respect, kindness, and care these last few months by all who have looked after me. I for one think we are very lucky to have such dedicated people to help us when we need it.

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Ophthalmology team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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