"Excellent service"

About: Hull Royal Infirmary

I was admitted for varicose vein surgery on the Wednesday and had the surgery on the Thursday afternoon. I was allowed home on the Friday. I found that the staff on the whole ward were lovely. From the nurses the doctors the trainee doctors, the anaesthetist, even the cleaners and the people who served the food!

Everyone was so nice. I was a bit scared and they all set my fears at rest. I was a bit unwell and they were there for me. There was no doubt that these people worked so hard but they were always gentle and had a kind word.

People are so quick to criticise when things go wrong but things go right every single minute of every single day and these people are not given the recognition they truly deserve.

Story from NHS Choices

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Responses

Response from Hull Royal Infirmary

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Vascular team at Hull Royal Infirmary.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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