"Nothing but praise for this hospital"

About: Croydon University Hospital

Every visit to this hospital by several members of our family have been handled by wonderful staff in various departments. My father is 94 and is treated with both respect and care. Every appointment has been on time and by professional staff at all levels. They are doing a wonderful job with a limited budget and an ever growing population.

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Response from Croydon University Hospital

Dear Anonymous

Thank you so much for letting us know that we are doing a good job of caring for your family. We appreciate that, for most people, a visit to hospital is an anxious time and it is pleasing to see that we have made the experience more bearable. I will pass on your comments to the team, who will appreciate your kind words.

Kind regards

Graham Richardson

Deputy Manager, PALS and Complaints

PALS can be contacted for advice and assistance on 020 8401 3210 or at ch-tr.pals@nhs.net

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