"neglect"

About: Tameside General Hospital

After years of abdominal pain my relative has still not had a diagnosis... each time he comes to A&E he is given paracetamol and occasionally has been admitted to a ward but yet continues to get discharged without investigations . Here we are again and still the clinical staff are not taking symptoms seriously. Every couple of weeks the paramedics are called as he is rolling around in agony....

to add insult to injury some of his notes have gone missing! On one occasion he was discharged and a relative went to collect him only to find he was rolling around in agony on the pavement outside A&E. This would not happen to an animal so why is this happening to a grown man ... we just praying that there is nothing more serious being missed due to neglect of a patient considering we have already lost close family relatives to cancer recently.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust

We are really sorry you have cause to raise this concern on behalf of your relative.

Please can I request your relative contacts our PALS and Complaints department on 0161 922 4466 or email Palsandcomplaints@tgh.nhs.uk so that we can look into and investigate their concerns.

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