"All round excellent experience."

About: Royal Lancaster Infirmary

I was extremely anxious about my procedure on the day surgery unit. Every member of staff I encountered was friendly, informative, kind and professional. They were, without exception, efficient and patient focused. The ward and bathroom areas were spotlessly clean. The young member of domestic staff on duty was hard working and consciousness.The surgeon and the anaesthetic both treated me with care and respect, making me feel that I mattered. My experience was all good.

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind words Jennifer - very pleased to hear that your experience at the Royal Lancaster Infirmary was positive. We will pass your comments on to the teams involved. Thanks again and take care.

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