"Doing a good job: well"

About: Maidstone District General Hospital

Unfortunately I have had to use the services of a number of departments at the hospital.

In the face of negative results from tests, dogged persistence by the doctors resulted in finding a pituitary tumour, which probably saved my sight.

(At the time the hospital was receiving bad press; I was 'enjoying' excellence that was diametrically opposite to the negative reports in the column I was reading.)

Casualty patients are dealt with professionally - there are delays but we know that there will be ebb and flow as patients turn up at random.

The fracture clinic deals in a professional friendly manor to treat and reassure,

Plaster clinic staff are king supportive and helpful.

X-ray staff are so helpful and accommodating, always willing to explain/inform.

My son is receiving excellent care from the extremely friendly, competent staff in the orthodontists.

All the reception staff I have dealt with are very helpful.

Urology tomorrow! I will let you know, 16 years ago I found that there was a tangible negative atmosphere in the hospital.

Most staff were working hard but seemingly under duress; cleanliness was dire in places.

Great turnaround Maidstone. Well done.

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Responses

Response from Maidstone District General Hospital

Thank you for taking the time to write about your experiences in various departments at Maidstone Hospital. We were pleased to learn that you found the staff you have encountered professional and supportive and that you received such excellent treatment with regards to your sight. We hope that you continue to recover. With kind regards, the PALS team

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