"Tireless dedication"

About: Hillingdon Hospital

I can't praise the medical staff enough. From the moment I was admitted to when I was allowed to leave, I had brilliant treatment and nothing was too much for the nurses. The doctor who got me admitted had quite a fight on the phone with, I assume, the person in charge of admissions. They argued forcibly on my behalf and was terribly apologetic that I had had to hear it all. They are my hero. The doctors were thorough, giving me tests and ultrasound. I would like to thank everyone who looked after me last Monday and Tuesday.

Story from NHS Choices

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Response from Hillingdon Hospital

Thank you so much for taking the time to share your feedback about the Urgent Care Centre with us, it is always valuable to hear where we are performing well; by highlighting this to staff we can ensure we strive to maintain the high quality care you received. Positive comments are extremely motivational for staff; your feedback will be shared directly with the staff involved and the Service Manager.

With thanks

UCC Senior Management team.

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