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A&E childrens - not suitable for newborns

Story from nhs.uk

"A&E childrens - not suitable for newborns"

About: King George Hospital

A&E for kids horrible. Waited for hours just for blood test to check jaundice level.

Only one trainee doc working. Other main doc supervising was too busy cleaning hospital trolley then attend my newly born.

Then deciddd to send s to Queens Romford. King George suitable for newborns.

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Responses

Response from King George Hospital 8 years ago
King George Hospital

Submitted on 05/01/2016 at 18:03
Published on nhs.uk on 06/01/2016 at 01:30

Thank you for taking the time to make us aware of your experience, I was very sorry to read of the long wait you encountered in our Paediatric A&E department. Unfortunately, we are not able to determine how many patients are going to access our Emergency Department on any one day and patients that do access the service are triaged based on their clinical need, which can sometimes result in patients waiting longer than we would like. We are however working to improve our services to children in our hospitals. If you would like to discuss your concerns further, please contact our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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