"Breach of confidentiality"
About: Cheshire And Wirral Partnership NHS Foundation Trust Cheshire And Wirral Partnership NHS Foundation Trust Chester CH2 1BQ
Posted by Angrypatient95 (as ),
I recieved a letter informing me of a breach of my confidentiality in the week before Christmas. A notebook containing information about my identity and clinical information was left at a property by the home treatment team. I was last under their care in September 3 months before this letter was recieved. I contacted pals the day I recieved the letter and only got an answer phone. Left message, sent an email and in subsequent days tried phoning again to no avail. Despite claims someone would be in contact 3 working days after making contact I have yet to hear anything. I feel this service is a complete joke.
I'm extremely concerned as to what happened with this incident and I want answers. I now have to try and enjoy Christmas with this in the back of my mind. It simply isn't good enough. A really poor service which I feel totally let down by. If they can't get confidentiality right what can they?