"Poor Cardiac Clinic"

About: Princess Royal University Hospital (Orpington)

The move from Kings College to this poor site is reprehensible.The Cardiac clinic is like attending a party in a Broom Cupboard.The waiting room area is too small and very dirty.The standard of care is poor,the patient is ignored most of the time.The decisions in my case made no sense and to be sat outside a very narrow corridor leaves a lot to be desired.

The whole experience took over 3 hours for a 12.15 appointment and was a complete waste of time.The princess royal is a poorly built and poorly planned hospital.It seems it is a disgrace that great hospitals are being shut for this complete waste of money.

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Response from Princess Royal University Hospital

Thank you for taking the time to provide your feedback.

I was sorry to hear of your recent experience of our Cardiac service.

If you would like your concerns regarding the clinic environment and the standard of care you received to be followed up by the Trust, please do not hesitate to contact our PALS service at kch-tr.palskent@nhs.net or 01689 863252.