"Hospital wheel chair availability"
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
Posted by MR G (as ),
Upon arriving at QE hospital in Birmingham, we parked in the visitors car park thinking I could run up to the entrance and pick up a wheel chair so I could get a chair for my wife, who had a major operation recently. The only chairs in reception were for the ambulance staff.
I asked at the information point and explained what I needed. I was told that if there wasn't a chair there, then nothing they could do, but call a porter, which could be 40 minutes.
With nothing else to do I accepted and waited by the desk, not saying anything. After a brief period of waiting The women that served me went and spoke to a colleague, and they both came back to me. I was then told I could search the car park, if my wife can't walk I should of got an ambulance, and how did she get into the car in the first place.
Then I was informed that in the morning the area was full of chairs and they go missing during the day until they are rounded up at night. I found this insight really helpful in my moment of need.
To be honest I felt wrong in trying to help my wife and make her more comfortable.
After all this they then told me the porter I was waiting for couldn't go outside due to heath and safety issues..
Luckily a chair was dumped in front of my car and my wife called me.
Lesson learnt, call an ambulance for the 80 mile round trip to save troubling staff to help me.