"Post operation care"

About: Croydon University Hospital

I had a rotator cuff surgery in September. But have not had any consistent rehab physiotherapy.i have seen only one good therapist.was asked to make app.in two weeks time to check my progress but was given next app.infive weeks.I am so disappointed at the way I have been progressing with my ROM..no care level for me at least that's how I feel.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Croydon University Hospital

Dear Anonymous

I am very sorry to learn that you are unhappy with the physiotherapy provided following your surgery. Please contact me through our PALS office so that we can ensure that you receive the appropriate care you need.

Kind regards

Graham Richardson, Deputy Manager, PALS and Complaints

Our Patient Advice and Liaison Service office can be contacted on 020 8401 3210 or at ch-tr.pals@nhs.net

  • {{helpful}} of {{total()}} people think this response is helpful