"Very caring staff"

About: The Great Western Hospital

I visited as an outpatient the Renal Unit and the Haemotology Department.

I was extremely nervous but all the staff (Medical and Clerical) were so caring and understood how I was feeling and did their best to help me.

I was not rushed and things were clearly explained to me.

I left feeling so much more informed and relaxed about my condition.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Great Western Hospital

Thank you for telling us about your recent experience of your care in our Renal Unit and the Haemotology Department.

We are pleased to hear your positive feedback on the care and treatment he received from our staff.

We will pass on your comments to the teams mentioned who will very much appreciate that you took the time to get in touch.

  • {{helpful}} of {{total()}} people think this response is helpful