"A & E"

About: Royal Derby Hospital

Visited a & e today after 5 days in pain down my the left hand side of my stomach.It was caos and very busy.After a 3hr wait i was straight into the doctor.After getting an alert on my liver function test im booked for a scan next month but this terrible pain is something new and on the other side.The doctors attitude was 'What do you expect us to do for you',was reluctant to examine me but eventually did.

The doctor didnt even try to help me get off the bed when i was struggling because of the pain.

The doctor made me feel like a time waster,It may turn out to be nothing but it was worrying me enough to go up there.never again!

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Response from Royal Derby Hospital

Thank you for your comments and I would like to take this opportunity to offer you my apologies for the upset caused to you in respect of this matter.

I can confirm that we would be happy to investigate the matter in more detail and if this is something you would to pursue, please contact the Patient Advise & Liaison Service (PALS) on 0800 783 7691, quoting 30165.

Kind Regards PALS

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